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Artwork enquiry form
Mangkaja Arts Shipping policy
PLEASE NOTE COST OF DOMESTIC FREIGHT IS INCLUDED IN THE ARTWORK PRICE. PLEASE CONTACT US DIRECTLY IF YOU REQUIRE INTERNATIONAL FREIGHT AND WILL BE AN ADDITIONAL COST. International Prices are negotiated once consignments have been packed. Mangkaja Art Centre (MARA) aims to provide the most economical and efficient delivery method. Unless pre-arranged, all works will be removed from the frame and rolled and will need to be re-stretched. The works are securely packed and insured in transit. Registered post, road and airfreight are all used. The cost of re-stretching or framing are additional to the cost of the artwork. We endeavour to send consignments at the most economical rate, that also guarantees their safe arrival. We use Australian Air Express or Australia Post. In all cases, you are able to request that we use your preferred carrier at extra cost. Customs Charges Customs charges may be levied when a package reaches your country. Mangkaja Art Centre is not responsible for these charges and cannot provide estimates as to what the charges may be. You may wish to contact your local customs office for further information.
Mangkaja Arts Refund policy
We will notify you via email of your refund, once we have received the returned goods. Shipping costs will only be refunded if the return is a result of our error.
Mangkaja Arts Return policy
Within seven days of receipt of your order, you may dispatch back to Mangkaja Art Centre (MARA) any art in its original condition, packed in the original packing including tissue wrap, bubble wrap and cardboard boxing etc. How to return Indicate the reason for your return in writing, attach the receipt and wrap the package as specified. Forward the package to the address below. As the item will be at your risk until receipt by Mangkaja Art Centre, (MARA) We recommend that you insure the shipment. Mangkaja Arts Resource Agency, PO Box 117, Fitzroy Crossing, WA 6765, Australia.