Papulankutja Artists Shipping policy

Australian shipping

We offer $25 flat rate shipping for non-bulky items registered as regular mail through Australia Post. Delivery times from Papulankutja to capital cities in Australia is approximately 14 days. It can take longer in some circumstances.
You can optionally request Express shipping.
Contact the art centre for a quote.

International shipping

We ship internationally using Australia Post Express, this service covers most countries.
You will be required to sign for receipt, and are responsible for any customs duties or import taxes that apply for your country.
We can provide you with a shipment tracking link if requested. Contact us for more details.

Papulankutja Artists Refund policy

Once we have received the return of the item, we will inspect and notify you that we have received your returned item.
After inspecting the item we will notify you on the status of your refund.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within five days, depending on your card issuer’s policies.

Papulankutja Artists Return policy

You have 21 days to return an item from the date you received it.
To be eligible for a return, the artwork is significantly different to what you expected or it is damaged.
Your item must be returned in the same condition that you received it and packed in or equivalent to the original packaging.
Your item needs to have the receipt or proof of purchase.