Juluwarlu Group

Policies

Shipping policy

The following are the terms and conditions that constitute our Shipping Policy:  Domestic Shipping Policy – Australia-wide shipping via Australia Post included in the sale. Shipment processing time: All orders are processed within 2-3 business days, where  upon you will receive a tracking number for your purchase. Orders are not processed on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a  few days. Please allow additional days in transit for delivery. If there is a significant delay  in shipment of your order, we will contact you via email or telephone. Delivery delays can occasionally occur.   International Shipping Policy – Please contact us for a quote on express or international shipping.

Refund policy

Cancellation / Return / Exchange Policy: Unfortunately we cannot offer refunds, returns or exchanges on artworks. If you’re looking for a refund or exchange on any orders of products, we’re here to help! You can return the product to us for an exchange with an equivalent product, or we can refund  your payment into the original account used to make the purchase. Please note the following exceptions to our return and exchange policy:  Discounted items are final and cannot be returned or exchanged  Returned items must have all original documentation, tags still on and be returned in  original packaging  Returned items must be in their original condition and have no visible signs of wear, use  or damage  To initiate a return or exchange, please complete the following steps:  Send us an email with a product description and reason for return or exchange  Send the item back to us  Send us an invoice to cover the shipping cost for returns

Return policy

• Revealed WA Aboriginal Art Market takes no responsibility for the cancellation, return or exchange of any purchases made at the 2022 online Revealed WA Aboriginal Art Market. All cancellations, returns or exchange requests must be directed to the Art Centre/Vendor where the purchase was made.
• Revealed WA Aboriginal Art Market takes no responsibility for any or items that appeared different to what was depicted on the 2022 online Revealed WA Aboriginal Art Market website